Effective Date: 17/07/2025
Last Updated: 17/07/2025
Welcome to The MUV (“we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website located at https://themuv.co (the “Site”), our mobile application (the “App”), and related products and services (collectively, the “Platform”).
By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.
Acceptance of Terms
By accessing, browsing, or using the Platform, you represent that you have read, understood, and agree to be bound by these Terms, including any future modifications. We may update these Terms at any time. Continued use of the Platform after changes are posted constitutes your acceptance of the updated Terms.
Eligibility
To use our Platform, you must be at least 18 years of age or the legal age of majority in your jurisdiction. By using our services, you affirm that you meet this requirement and are legally able to enter into a binding agreement.
If you are using the Platform on behalf of a business, you represent and warrant that you are authorized to bind that business to these Terms.
User Accounts
Account Registration
You must create an account to use certain features of the Platform, such as creating events, booking entertainers, or listing services. You agree to:
- Provide accurate, current, and complete information during registration
- Keep your login credentials secure
- Update your account information as necessary
Account Security
You are responsible for all activity under your account. We are not liable for any loss or damage resulting from unauthorized use of your account.
Account Termination
We reserve the right to suspend or terminate accounts at our sole discretion, especially in cases of suspected fraud, misuse, or violation of these Terms.
Services Provided
The MUV provides an event management and entertainment booking platform with the following features:
- Event creation and promotion
- Ticket sales and reservations
- Entertainer profiles and bookings
- Venue and business listings
- Community interaction and messaging
All services are provided on an “as-is” and “as-available” basis.
User Conduct
You agree not to:
- Use the Platform for any unlawful, fraudulent, or harmful purpose
- Impersonate any individual or entity
- Post or transmit inappropriate, offensive, or misleading content
- Harass or threaten other users
- Upload or distribute malware or other malicious code
- Interfere with the functioning of the Platform or its security features
- Collect or harvest personal data without consent
We reserve the right to investigate and take legal action against violations, including terminating your account.
Content Ownership and Usage
Your Content
You retain ownership of all content you post or upload, including event details, images, videos, and reviews (“User Content”). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, distribute, display, and perform that content in connection with the Platform.
Platform Content
All content and materials provided by The MUV, including logos, graphics, text, software, and trademarks, are the intellectual property of The MUV or its licensors. You may not use, copy, or distribute any Platform content without express written permission.
Payments and Fees
Payment Processing
Payments for event tickets or entertainment bookings are processed through third-party providers (e.g., Stripe, PayPal). By using these services, you agree to comply with their terms and privacy policies.
Service Fees
The MUV may charge fees for premium services, featured listings, or commissions on transactions. All fees are disclosed at the time of purchase and are non-refundable unless otherwise stated.
Refunds and Disputes
Refund policies vary depending on the nature of the event or booking. It is your responsibility to review the terms provided by the host or service provider. The MUV is not liable for disputes between users unless directly related to a system error.
Cancellation and Termination
Cancellation by Users
You may cancel your account at any time through your account settings or by contacting customer support. Some data may be retained as required by law or our internal policies.
Termination by The MUV
We may terminate or suspend your access immediately, without prior notice, if you breach these Terms or engage in fraudulent or abusive behavior.
Disclaimers
As-Is Services
The Platform is provided on an “as-is” and “as-available” basis. We make no warranties or guarantees regarding the availability, reliability, or accuracy of the services.
Third-Party Content
We are not responsible for the content, products, or services provided by users, entertainers, or third parties. Use of third-party services is at your own risk.
Limitation of Liability
To the fullest extent permitted by law, The MUV shall not be liable for any indirect, incidental, special, or consequential damages resulting from:
- Your use or inability to use the Platform
- Errors, mistakes, or inaccuracies of content
- Unauthorized access to your data
- Interactions with other users or service providers
Our total liability to you shall not exceed the amount paid by you, if any, to us within the past twelve (12) months.
Indemnification
You agree to defend, indemnify, and hold harmless The MUV, its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorney’s fees) arising from:
- Your use of the Platform
- Your violation of these Terms
- Your violation of the rights of another user or third party
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, United States, without regard to its conflict of law principles. Any legal action must be brought exclusively in the state or federal courts located in North Carolina.
Dispute Resolution
Before initiating legal action, parties agree to attempt to resolve disputes through informal negotiation. If unresolved, binding arbitration may be used in accordance with rules of the American Arbitration Association.
Privacy
Your use of the Platform is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review it carefully.
Modifications to the Platform
We reserve the right to modify, suspend, or discontinue any part of the Platform at any time without notice. We are not liable for any resulting inconvenience or loss.
Miscellaneous
Entire Agreement
These Terms constitute the entire agreement between you and The MUV regarding your use of the Platform.
Waiver and Severability
Our failure to enforce any provision of these Terms shall not be deemed a waiver. If any provision is held to be invalid, the remaining provisions will remain in effect.
Assignment
You may not transfer or assign your rights under these Terms without our prior written consent.
Force Majeure
We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, labor disputes, or service interruptions.
Contact Us
If you have any questions or concerns regarding these Terms, please contact us:
The MUV Team
Phone: 973 397 69511
Email: [email protected]
Thank you for using The MUV. We look forward to helping you create, discover, and celebrate unforgettable events.
